Max Factor Miracle Glow Duo Pro Illuminator, Creamy Highlighter (20 Medium)

**** The customer experience surrounding this product has been mixed, with some users expressing dissatisfaction primarily regarding the condition in which the product arrived. Reports of used, unsealed items that looked as if they had been mishandled have led to disappointment among customers expecting a new and pristine product. These quality control issues significantly impacted initial impressions, with some users feeling that the product didn't meet their expectations from the outset. However, despite the concerns about packaging and delivery, several customers have praised the product itself for its performance. Many found that it applies nicely and lasts well throughout the day. There are comments about it being a nice product overall, although some users expressed a dislike for the sparkly bits included, indicating a potential mismatch between the product's formulation and their intended use. Still, some users managed to find creative ways to incorporate it into their routines, using different shades for highlighting and concealing. This blend of negative initial reception due to quality issues and a more positive view of the product's actual effectiveness and quality leads to a complex customer experience. While there's a clear desire for improvements in product handling and delivery, the formulation seems to hold its own in terms of usability and application. **